Commit to your Glow

FAQs

1. How do I set up a Subscription?

   To register for our Subscription service simply select the “Subscribe & Save” option on your favourite collagen product/s and choose your delivery schedule (2, 4, 6 or 8 weeks). Once your product and delivery schedule have been selected you will be taken through the checkout process and your payment option can be selected and your Subscription order will be processed. 

   Please make note that the payment option you select (Debit Card, Credit Card etc) will be charged automatically on the delivery schedule you have selected.

2. How do I manage/change my Subscription?

   Your Subscription can be managed from your customer account by selecting “Manage your subscriptions”

   Within your Subscription account you can change products, delivery schedules, payment methods, shipping addresses and also view upcoming orders.

3. Can I Subscribe to multiple products?

   Yes you can subscribe to multiple products. Add all the products you want to your Subscription by hitting the “Subscribe & Save” button. Your savings will be applied to your shopping cart when you check out. You can also change or add additional products to your Subscription from your Subscription management account.

4. Can I use further sale discount codes on my Subscription?

   No, further discounts can not be applied to Subscription purchases.

5. Can I cancel my Subscription?

   Of course. Your subscription can be cancelled at any time by logging into your Subscription account dashboard and selecting the cancel subscription option.